E-commerce

E-commerce

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Maurizio Benzi
Maurizio Benzi
Manager
Casaleggio Associati
24 JUNE
25 JUNE
26 JUNE
I Patagarri - Live Concert I Patagarri - Live Concert
Valerio Lundini & I Vazzanikki - Live Concert Valerio Lundini & I Vazzanikki - Live Concert
Dardust - Live Concert Dardust - Live Concert
Ditonellapiaga - Live Concert Ditonellapiaga - Live Concert
N.A.I.P. - Live Concert N.A.I.P. - Live Concert
Opening Ceremony Opening Ceremony
25 june 11:50 - 12:20
30 min
Today’s value of Italian e-commerce, where it is growing, and how artificial intelligence is transforming it. An exclusive preview of the findings from the Ecommerce in Italia 2026 research by Casaleggio Associati: market data, sector performance, app evolution, and consumer behavior. A focus on the adoption of generative AI among Italian merchants — across catalog management, marketing, customer support, and logistics — and on how to rethink strategy and organizational structures to avoid falling behind in the three-year period ahead.
25 june 12:40 - 13:10
30 min
How AI is rewriting the rules of e-commerce: from "scroll & click" to "ask & buy". Discover what it takes to be visible — and sell — on ChatGPT, Google AI Mode, and Copilot, featuring a live demo of Sidekick, the AI assistant integrated into Shopify.
25 june 14:30 - 15:00
30 min
A speech exploring how artificial intelligence is redefining the way we analyze, design, and optimize digital experiences. Starting from real cases and concrete data, the talk shows how CRO is evolving from a tactical approach into a strategic lever, thanks to the integration of behavioral insights, continuous experimentation, and predictive models.The goal is clear: to make faster decisions, reduce uncertainty, and turn every user interaction into measurable business value.A session designed for those who want to go beyond best practices and start truly working with data, testing, and AI.
25 june 15:20 - 15:50
30 min
The average brand produces dozens of social media contents every month, yet only a small portion truly performs. The problem is not quality — it’s that we decide where to invest without knowing what will actually deliver results. In this talk, we will explore why the metrics we look at every day can be misleading, how AI identifies the patterns that predict content performance, and a practical method for investing budget only where it generates real return. Attendees will leave with a framework that can be applied immediately.
25 june 16:10 - 16:40
30 min
96% of consumers read labels before making a purchase. Yet, too much information remains confusing, incomplete, or hard to find. The result? Abandoned carts, returns, and distrust. In this talk, you will discover how a clear and complete label can become a real conversion tool. Spoiler: your customers already know this.