AI Tourism

AI Tourism

The stage dedicated to Artificial Intelligence applied to tourism, focusing on experience personalization, data analysis, and service innovation.
Here you’ll explore case studies, tools, and strategies to transform the travel industry and enhance the traveler experience.
24 JUNE
25 JUNE
26 JUNE
I Patagarri - Live Concert I Patagarri - Live Concert
Valerio Lundini & I Vazzanikki - Live Concert Valerio Lundini & I Vazzanikki - Live Concert
Dardust - Live Concert Dardust - Live Concert
Ditonellapiaga - Live Concert Ditonellapiaga - Live Concert
N.A.I.P. - Live Concert N.A.I.P. - Live Concert
Opening Ceremony Opening Ceremony
26 june 11:50 - 12:20
30 min
“We redesigned the website.” “We have sea-view rooms.” “We launched TikTok.” “We implemented AI.” Great. But do guests come back? In tourism 2026, the challenge is not collecting tools, but designing a scalable system. Social media, CRM, and AI become operational infrastructure to increase retention and guest satisfaction. Technology organizes and anticipates; soft skills manage conflicts and unexpected situations. Because innovation alone doesn’t create happy check-outs.
26 june 12:40 - 13:10
30 min
In a world that moves at breakneck speed, time has become a luxury. From this perspective, new technologies are tools that help us reclaim it. Those working in the hotel industry know it well: a significant portion of daily work is spent answering the same questions or performing repetitive, low-value tasks. In every hotel, valuable resources are stuck in these routines. Today, AI Assistants can handle these interactions automatically and with great efficiency. Innovation in hospitality is not just about technology; it’s about how hoteliers and their teams choose to use their time. In this session, we will share how hospitality entrepreneurs are reinvesting the time gained through AI to create real added value: human growth, operational efficiency, stronger guest relationships, better teamwork, greater authenticity, and more sustainable working conditions (meaning staff stay longer!).
26 june 14:30 - 15:00
30 min
This session explores the transformative impact of Artificial Intelligence in the Travel & Tourism sector through the case study of Vox Aura. We will discover how a proprietary AI algorithm can solve long-standing logistical challenges for operators by providing high-fidelity, real-time translations. However, the innovation goes beyond spoken language: thanks to simultaneous text transcription, our technology makes tours inclusive and accessible to the hearing impaired. We will illustrate how adopting this AI allows B2B partners to immediately expand their market, turning travelers once excluded—by linguistic or sensory barriers—into concrete new business opportunities, all in the name of ethical and borderless tourism.
26 june 15:20 - 15:50
30 min
We are in the era of identity-driven travel, where traditional demographic targets no longer work. Today’s traveler reshapes themselves with every departure, and capturing their fluid desires requires a new approach: Travel Mixology.In this talk, we will explore how Generative AI becomes the infrastructure for managing deep hyper-personalization without getting overwhelmed by operational complexity. We will dive into techniques such as Context Engineering and Mirror Prompting to decode the client’s emotional language and validate every proposal.The goal is to use technology to build the structure of the journey, while leaving the most important task to the human operator: adding the signature of emotion and the empathy that no machine can replicate.
26 june

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