Tourism

Tourism

The Tourism stage explored innovations and strategies that are redefining the tourism sector in the digital era. From the use of artificial intelligence to personalizing the travel experience, and the new frontiers of destination marketing, industry experts shared tools and best practices to attract, engage, and retain travelers. It was an opportunity to discover how technology and creativity are transforming tourism.

Room Hosting

Concetta D'Emma
Concetta D'Emma
Founder
UnconventionalHospitality
Matteo Piselli
Matteo Piselli
Digital Consultant & Trainer
Mecenauta
4 JUNE
5 JUNE
6 JUNE
04 june 08:30
05 june 08:30
06 june 08:30
06 june 11:30 - 11:50
20 min
Hospitality – The Hospitality Expo is the international trade fair for the HoReCa sector that promotes increasingly accessible and inclusive hospitality thanks to the DI OGNUNO project (Hall 30 - Stand B38/A35), born from the collaboration with Lombardini22 and Village for All. The Hospitality Award – Inclusivity & Hospitality, in partnership with WMF – We Make Future, recognizes projects and solutions that truly make a difference. Discover the winner and get inspired by those who make hospitality an experience for everyone!
06 june 11:50 - 12:30
40 min
Enogastronomic tourism is an increasingly powerful driver for the travel industry. After an introductory overview of data and trends, we will discuss the importance of digital tools and AI for the diverse range of food and wine experiences. From data collection to online bookings, from AI-driven personalization to communication strategies on social media—all while maintaining a strong connection to the local territory. This talk is designed for tourism operators, producers, restaurateurs, and destination managers.
06 june 12:40 - 13:20
40 min
How to engage with the territory and its community through integrated communication, using brand journalism techniques to create a socio-cultural impact. Tools and strategies for both hosts and guests.
06 june 14:00 - 14:40
40 min
A case study with real numbers showing how hundreds of hospitality entrepreneurs are securing bookings through generative artificial intelligence.
06 june 14:50 - 15:30
40 min
In an era where everything is shared, emotions are amplified on social media, turning hospitality into marketing. In tourism, attention to the guest is all about the details, like a message on the mirror that turns a guest into a brand ambassador. Together with Valentina Vellucci and Davide Bertozzi, we will show how personalization and virality create unique experiences, through case studies and strategies for tourism that is not just told, but lived and shared.
06 june 15:40 - 16:00
20 min
The app, developed for Venice, provides information on the accessibility of the city’s main tourist attractions. It uses internet-connected devices and enables easy access for everyone, following the principles of the Accessibility Act with technology tailored for visually impaired users. The routing feature allows users to view the easiest path, free of obstacles and architectural barriers, to reach their chosen destination. The speech will include a live demo.
06 june 16:00 - 16:20
20 min
Starting with an analysis of Cultural Games, EduGames, and App Challenges, this speech will highlight the value of videogames as tools for promoting cultural heritage and for training in the tourism sector. It will showcase the videogame "Giotto e i colori perduti," created to tell the story of the Veneto region, as well as the EduGames from the "Anema" project, focused on training the professional figure of the “Technical Expert in Event Organization.”