How AI and IoT Are Changing the Way We Shop — and the Skills We’ll Need for the Future

Emerging technologies are reshaping our shopping habits: from AI that anticipates needs and hyper-personalizes customer interactions, to connected devices that suggest what to buy, and retail innovations like smart inventory management, smart checkout, and cashier-less stores. In this informal talk, we’ll explore how these changes are impacting everyday life as consumers and influencing purchasing decisions in the commerce world.