June 14, 2024 15:20 - 15:40
CDP in omnichannel strategy: the case of PittaRosso and SalesManago
We will explore how PittaRosso revolutionized customer interaction with its customer data platform (CDP) SalesManago. We will illustrate the integration of CDP into the company's omnichannel strategy, improving customer experience and optimizing marketing campaigns. A concrete example of how digitization can transform retail, increasing the effectiveness and personalization of communications.