Gianluca Maruzzella

CEO & Co-Founder

indigo.ai

June 13, 2024 12:50 - 13:30

E-Commerce

The AI-commerce era. Virtual agents and a new approach to communication for online shopping

Artificial Intelligence is revolutionizing the interaction between businesses and consumers. This momentous change comes at a particular historical moment for e-commerce. After the pandemic years, online commerce is finding its natural place within companies' omnichannel strategies, leading to steady growth in competitiveness on this front as well. Virtual Agents and a different way of communicating with customers can represent an innovative and influential business driver for online stores.

Other speeches in room E-Commerce

Connecteed: The Key to a Successful Omnichannel Strategy

Connecteed

Neuro Checkout - Neuromarketing to Halve Your Shopping Cart Abandonment

Pronesis srl

E-commerce in the post-AI era

Davide Casaleggio

Casaleggio Associati

When Did E-commerce Become Boring?

Giovanni Cappellotto

M101

Revolution of Feeds: Omnichannel at the Heart of Corporate Strategy

Salvatore Autovino

Connecteed

Connecteed

10+ activities to drastically increase your e-commerce conversions

Francesco Chiappini

Ecommerce School Srl

Shopify Plus, una Soluzione unica per eCommerce B2B e B2C: Il caso di Pepemio ed Msx Distribution

Fabio Imperiale

Boraso

Boraso

Ilaria Clemente

Boraso

Omnichannel Search: From Google to perplexity.ai, How Information Retrieval Evolves Before a Purchase.

Marco Loguercio

Search S.r.l.

Speeches by Gianluca Maruzzella

2024

The AI-commerce era. Virtual agents and a new approach to communication for online shopping

2023

ChatGPT: How the magic of AI is about to impact the world of business