In the new era of B2B e-commerce, the push for digitalization is increasingly affecting companies, and digital exports are set to grow. In Italy, in particular, where an increase in the value of e-commerce is expected in the coming years, it will be essential for SMEs to increase competitiveness by integrating digital tools more and more into their business strategies. Being present on marketplaces will be the key to accessing global markets to reach a wider audience without logistical burdens. However, to achieve commercial success, it will be crucial to keep up with current trends, from the use of data-led marketing, essential for better planning future actions with more targeted campaigns, to the customization of offerings, which is crucial for engaging audiences more and more.